Comments on: Microsoft Response Point is “like SBS 4.0″? http://www.ambitionmission.com/industry-trends/microsoft-response-point-is-like-sbs-40/ Just another WordPress weblog Thu, 28 Aug 2008 01:41:15 +0000 http://wordpress.org/?v=2.2.3 By: admin http://www.ambitionmission.com/industry-trends/microsoft-response-point-is-like-sbs-40/#comment-302 admin Tue, 01 Apr 2008 16:55:01 +0000 http://www.ambitionmission.com/industry-trends/microsoft-response-point-is-like-sbs-40/#comment-302 I think it comes down to the clients you serve. There are certainly features we are all hoping will be in version 2 - and hoping that version 2 comes soon. just keep in mind that there are mosre small businesses out there with 5 or less employees than there at 6+ staff. Do I wish SBA was server based and had that integration - sure. But for these smaller companies, what it DOES offer is still better than the alternative. Response Point can be positioned as "your first phone system" as an upgrade from the Small Business' who currently use phones from Costco or Radio Shack or the phone companies voice mail services. I think it comes down to the clients you serve. There are certainly features we are all hoping will be in version 2 - and hoping that version 2 comes soon. just keep in mind that there are mosre small businesses out there with 5 or less employees than there at 6+ staff.

Do I wish SBA was server based and had that integration - sure. But for these smaller companies, what it DOES offer is still better than the alternative.

Response Point can be positioned as “your first phone system” as an upgrade from the Small Business’ who currently use phones from Costco or Radio Shack or the phone companies voice mail services.

]]> By: Fritzly http://www.ambitionmission.com/industry-trends/microsoft-response-point-is-like-sbs-40/#comment-301 Fritzly Tue, 01 Apr 2008 16:13:12 +0000 http://www.ambitionmission.com/industry-trends/microsoft-response-point-is-like-sbs-40/#comment-301 Interesting article: We looked at Response point but we decided to pass on it for reasons similar to some of the ones you mentioned: No integration with Exchange ( you mentioned Outlook)and CRM. We use SBS 2003 and we are waiting to move to SBS 2008 Premium; a system that does not integrate and takes advantage of the OS potentialities is, at least for us, a no go. Live Communication Server is a coompletely different system which could fit in an organization that uses Windows Server, not SBS. This is the same problem small business experience with MS accounting programs: either way you use SBA 2008 which does not interact with Exchange, CRM and it is not server based or GreatPlains ($20,000 +) Just my opinion of course. Regards Interesting article: We looked at Response point but we decided to pass on it for reasons similar to some of the ones you mentioned:
No integration with Exchange ( you mentioned Outlook)and CRM.

We use SBS 2003 and we are waiting to move to SBS 2008 Premium; a system that does not integrate and takes advantage of the OS potentialities is, at least for us, a no go.

Live Communication Server is a coompletely different system which could fit in an organization that uses Windows Server, not SBS.

This is the same problem small business experience with MS accounting programs:
either way you use SBA 2008 which does not interact with Exchange, CRM and it is not server based or GreatPlains ($20,000 +)

Just my opinion of course.
Regards

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